To better help our users with detailed issues regarding transactions, we've now included a function to start private conversations with individual users.
That way you'll be able to share things like addresses and transaction Ids with us to better help you when you're stuck somewhere along the way.
Also worth mentioning: only moderators can create private discussions, so don't worry about someone trying to catfish you.
Once you've received a private message it will show up under the notification bell in the top right of the forum.
We hope this'll help a lot of users new and old alike.